A Safe Place to Buy Print Online
- Your Responsibility
- Customer Information
When you become our customer, you may be asked to provide us with certain information, including your company name, your name, and your e-mail address. This information will be used for unspecified updates and communications about your order, questionnaires to measure your satisfaction, and announcements of new products, services, and special pricing promotions. We use the information we collect to improve the customer experience. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.
It is our policy to protect your information from all types of loss, misuse, or alteration. Any artwork files or documents submitted will be treated with respect and the utmost care. Our website has redundant security measures in place to protect against the misuse of information that we control, including credit card numbers. All data is protected using the most advanced methods currently available. However, we remind all customers that no electronic transaction is ever 100% guaranteed safe. If your file has not been used for 6 months or more, it may be deleted to preserve server space. Due to the great number of files, it is not practical to contact everyone before file deletion. If you have a critical long term file that is not printed often, notify us and we will make every effort to preserve it for you.
- Customer Service We will communicate with customer users on a regular basis in order to provide superior service. Both our customer service and production teams use email and phone information to communicate with customers about issues relating to their orders. We provide a toll free number (866.580.2156) for those outside the area.
This website may contain links to other websites. We encourage our customers to be aware that when they leave our website, we are not responsible for the privacy practices of those websites.
- Free Newsletters, Announcements, Contests, and Surveys
We may contact you from time to time to provide you with a free newsletter or to make you aware of special offers, pricing promotions, surveys, or contests. Your participation is strictly voluntary. You may request that your name be removed from our list at any time. Any information we may gather by these means will be used to provide better service and customer-care. We will not share any of this information with others.